Privacy Policy

Effective: 19 July 2026 · FlatPoll is operated by Zentez Solutions Pvt Ltd, Hyderabad, India.

What we collect

• Workspace data: your Slack workspace ID, workspace name, and the bot token Slack issues on install (stored encrypted with AES-256-GCM).
• Poll data: questions, options, settings, and votes created through the app.
• Anonymous votes: stored as a one-way keyed hash. We cannot recover who cast an anonymous vote, and neither can your workspace admins.
• Billing: handled by Lemon Squeezy (merchant of record). We never see or store card details.

What we don't collect

• We do not read channel messages. The app receives only the commands you invoke and the buttons you click.
• We do not collect member lists, emails, or profile data. Voter names in non-anonymous polls are rendered by Slack from user IDs.
• No advertising, no analytics resale, no data sharing beyond the processors named here.

Where data lives

Data is stored in a Postgres database (Neon) hosted via Vercel infrastructure. Backups and encryption at rest follow the providers' standards.

Retention & deletion

Uninstalling FlatPoll deactivates your workspace token immediately. Email hello@zentez.io from your workspace's admin domain to request full deletion of your workspace's data; we complete deletion within 30 days.

Contact

hello@zentez.io